Bienvenido al sitio web de Donor Network West.

Donor Network West is designated by the federal government to serve as the link between organ and tissue donors and individuals awaiting transplantation. Our mission is to save and improve lives through organ and tissue donation. Our headquarters is located at 12667 Alcosta Blvd., Suite 500, San Ramon, CA 94583.

Política de privacidad

Donor Network West provides this Web site as a public service. Use of the site, mailing list, and associated current or future Web microsites and social networking sites (“the Sites”) are governed by the Terms of Use, set forth below. Donor Network West has created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our sites.

In order to fully understand your rights, we encourage you to read this Privacy Policy as well as our Terms of Use. Donor Network West reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our Sites. Any such change will be effective immediately upon posting.

Debido a que queremos demostrar nuestro compromiso con su privacidad, esta Política de privacidad le notifica de:

1. Qué información de identificación personal se recopila a través de los Sitios;

2. ¿Quién recopila dicha información?

3. Cómo se utiliza dicha información;

4. Con quien se puede compartir su información;

5. Qué opciones tiene con respecto a la recopilación, el uso y la distribución de su información;

6. Qué tipo de procedimientos de seguridad existen para proteger la pérdida, mal uso o alteración de la información bajo nuestro control; y

7. Cómo puede corregir cualquier inexactitud en su información.

Questions regarding this statement should be directed to the Donor Network West by sending an e-mail to [email protected] and reference this Privacy Policy in your subject line.

Qué información recopilamos y cómo usamos esa información:

You may use the Sites without submitting any personally identifiable information (e.g., name, e-mail or home address, telephone numbers, etc.). Any personally identifiable information that you submit may be saved in a database and may be aggregated to generate non-personally identifiable information (i.e., information that cannot be attributed to any given individual). For example, a demographic profile of visitors to the Sites may be generated from the database. Non-personally identifiable information may be used by the Donor Network West for any purpose. Personally identifiable information will not be disclosed to any individual or business not affiliated with Donor Network West, except that (1) personally identifiable information may be disclosed when the disclosing party believes in good faith that law or regulation requires such disclosure; and (2) third party contractors may be provided with limited access to personally identifiable information in the course of operating and maintaining the Sites. Access to personally identifiable information by such contractors shall be limited to the information reasonably necessary for them to operate and maintain the Sites. We may track your IP address and your browsing activities (including but not limited to traffic patterns, click-stream patterns, search terms entered by users, and the URL of Sites that directed you to the site) but this information will not be associated with any of your personally identifiable information. It may, however, be aggregated to generate non-personally identifiable information, which we may use for any purpose.

Donor Network West obtains personal information on our website in accordance with applicable US data protection legislation. We may obtain personal information about you when you register for our volunteer database, subscribe to our mailing list, contact us directly, or otherwise consent or provide personally identifiable information to Donor Network West. We will use the information you provide to administer access to links on our website, e.g. to determine whether you are eligible to login to the volunteer information site and for what time period, or to otherwise fulfill the purpose for which you provide it (such as providing a requested service, receiving newsletters or providing volunteer activities). To facilitate this, it may be necessary for us to contact you to clarify or obtain further details concerning your request for information or access to our website links. Donor Network West uses MailChimp to administer its email mailing lists, which is subject to its own Privacy Policy. More information on that Policy is available here:

En algunos casos y en todos los casos en que lo exija la ley o el reglamento, podrá actualizar la información que nos proporcione enviándonos un correo electrónico o actualizando su perfil en línea cuando haya establecido perfiles personales con nosotros. Consulte las páginas específicas donde se recopilan los datos para obtener más información.

Donor Network West no venderá, otorgará licencias, transmitirá ni divulgará esta información fuera de Donor Network West a menos que:

a) expressly authorized by you,

b) necessary to enable Donor Network West contractors or agents to perform certain functions for us, or

c) required or permitted by law.

Por "información de identificación personal", nos referimos a los datos que son exclusivos de una persona, como un nombre, dirección, número de Seguro Social, dirección de correo electrónico o número de teléfono. De vez en cuando, podemos solicitar su información personal en nuestros sitios para enviarle los materiales solicitados, responder a sus preguntas o entregar un producto o servicio. Cualquier información personal que pueda proporcionar a través de nuestro sitio se utilizará únicamente para los fines indicados en la página donde se recopila.

Enrollment in the Donate Life America Registry:

Signing up to volunteer or logging in/signing anywhere on the site are entirely separate from the course of action that involves enrolling in the Donate Life America Registry, which is a confidential database administered by Dona vida america ©, a nonprofit Organ and Tissue Donor Registry dedicated to saving the lives of thousands of people awaiting life-saving transplants.

The Donate Life America Registry information is kept strictly confidential but is not governed by this privacy policy. Please refer to the Donate Life America Web site for more information at

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Identifiers for mobile devices (e.g., Android Advertising Identifier or Advertising Identifier for iOS)

Third-Party Use of Cookies and Other Tracking Technologies

This site uses Google Analytics. This web analytics software may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website.  This data collection is subject to an additional privacy policy. Further information and Google‘s applicable privacy regulations can be found at y el

For more information on how Google Analytics uses data please visit

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Su navegador probablemente está configurado para aceptar cookies. Sin embargo, si prefiere no recibir cookies, puede modificar la configuración de su navegador para rechazar las cookies. Si elige que su navegador rechace las cookies, es posible que algunas áreas de nuestros Sitios no funcionen correctamente cuando las vea.


Donor Network West ha adoptado y se adhiere a estrictos estándares de seguridad diseñados para proteger su información personal en nuestro sitio web contra el acceso o la divulgación accidental o no autorizada. Entre las medidas de seguridad que hemos desarrollado para nuestro sitio se encuentran las barreras administrativas, físicas y técnicas que protegen la información almacenada en este sitio.

Otros sitios web:

Nuestros Sitios pueden contener enlaces a otros sitios web. Tenga en cuenta que cuando hace clic en uno de estos enlaces, ingresa a otro sitio web del cual Donor Network West no tiene ninguna responsabilidad. Le recomendamos que lea las declaraciones de privacidad en todos los Sitios, ya que sus políticas pueden ser diferentes a las nuestras.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any personal information to or on the sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on this site or register on the Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our contract form at

Contactando los sitios web:

Agradecemos sus comentarios o preguntas sobre nuestros sitios web y hemos proporcionado buzones de correo electrónico para ese fin. Compartiremos sus comentarios y preguntas con nuestros representantes de servicio al cliente y los empleados más capaces de responder sus preguntas e inquietudes.

Please note that e-mail is a form of non-encrypted Internet communication that may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us. For that reason, you may wish to protect your privacy by not using e-mail to communicate information to us that you consider confidential. You may contact us instead via non-cellular telephone at the numbers provided at various locations on our sites.

There are some locations on the Donor Network West Website where we have made special provisions for a more secure environment in which we can exchange information with you. At each of these locations we will provide you with appropriate instructions.

Puede enviarnos un correo electrónico con preguntas al: [email protected].

California Resident Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at [email protected] or write us at

Donor Network West

12677 Alcosta Blvd.

Suite 500

San Ramon, CA 94583

Nevada Resident Privacy Rights

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to us at [email protected] o However, please know we do not currently sell data triggering the statute’s opt-out requirements.

Condiciones de Uso


Donor Network West (“Donor Network West”) operates this website and associated microsites and social networking sites (“the Sites”). The Sites are provided for general information purposes only. The information provided on the Sites is not intended to be used by any individual or entity for diagnosing or treating a health problem or a disease, and is not a substitute for professional or expert medical advice or care. If you have or suspect you may have a health problem, you should consult your health care provider, agency or professional. The Sites should not be treated as a comprehensive source of information, and the information obtained from the Sites should not be treated as medical advice. Before basing a decision on any of the information obtained from the Sites, you should discuss it with your physician, lawyer, religious leader, or other advisor as appropriate. Use of the Sites is governed by the Conditions of Use (“COU”) set forth herein. By accessing the Sites, you accept the Conditions of Use. Donor Network West may change, add or delete any one or more of the COU by posting such changes on the Sites. Privacy issues are discussed in our Privacy Policy, set forth above.


Donor Network West puede cambiar, modificar, agregar, suspender o interrumpir, temporal o permanentemente, cualquier aspecto de los Sitios en cualquier momento, incluida la disponibilidad de cualquier función, base de datos o contenido, con o sin previo aviso. Donor Network West también puede imponer límites a ciertas funciones y servicios o restringir su acceso a parte o la totalidad de los Sitios sin previo aviso. Usted acepta que Donor Network West no será responsable ante usted ni ante terceros por tales cambios, modificaciones, adiciones, suspensiones, suspensiones, limitaciones o restricciones.


Your use of the Sites and any and all information contained therein or available, directly or indirectly, therefrom, is at your sole risk. The Sites are provided on an “as is” and “as available” basis. Donor Network West expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Donor Network West no ofrece ninguna garantía de que (i) los Sitios cumplan con sus requisitos, (ii) los Sitios sean ininterrumpidos, oportunos, seguros o sin errores, (iii) los resultados que se pueden obtener del uso de los Sitios será precisa, completa o confiable, o (iv) la calidad de cualquier información obtenida por usted a través de los Sitios cumplirá sus expectativas.

Cualquier contenido o material descargado u obtenido de otro modo a través del uso de los Sitios se realiza a su propia discreción y riesgo, y usted será el único responsable de cualquier daño que resulte de los mismos. Ningún consejo o información, ya sea oral o escrita, obtenida por usted de Donor Network West o a través o desde los Sitios creará ninguna garantía que no esté expresamente establecida en el COU.


Usted comprende y acepta expresamente que Donor Network West no será responsable por daños directos, indirectos, incidentales, especiales, emergentes o ejemplares, incluidos, entre otros, daños por pérdida de beneficios, buena voluntad, uso, datos u otros intangibles. pérdidas (incluso si Donor Network West ha sido informada de la posibilidad de tales daños), como resultado de: (i) el uso o la imposibilidad de usar los Sitios; (ii) lesiones físicas o emocionales o angustia, o (iii) cualquier otro asunto relacionado con los Sitios y / o el uso de la información contenida en ellos o disponible en cualquier momento. Además, el monto total de la responsabilidad de Donor Network West en virtud de este acuerdo no podrá en ningún caso superar los $ 100 dólares estadounidenses.

Donor Network West rechaza específicamente la responsabilidad por la intercepción o infiltración no autorizada de cualquier información que envíe a Donor Network West y por la apropiación indebida de dicha información por parte de terceros.


Algunas jurisdicciones no permiten la exclusión de ciertas garantías o la limitación o exclusión de responsabilidad por daños incidentales o consecuentes. En consecuencia, es posible que algunas partes de las secciones 3 y 4 no se apliquen a usted.


In consideration of your being permitted to use the Sites, you, on your own behalf and on behalf of your spouse, heirs, trustees, legal representatives, executors, and assigns, hereby agree to release Donor Network West and its past, present and/or future shareholders, members, managers, partners, trustees, officers, directors, employees, volunteers, consultants, agents, affiliates, administrators, attorneys, successors, and assigns (and their respective past, present and/or future shareholders, members, managers, partners, trustees, officers, directors, employees, consultants, agents, affiliates, administrators, attorneys, successors and assigns) (each, a “Released Party”) from any and all liability for injury, death, damage, cost, expense, and other loss suffered or incurred by you as a direct or indirect result of your use of any information that is, directly or indirectly, available from or through the Sites at any time.

En consideración de que se le permite usar los Sitios, por la presente acepta que, en cualquier momento posterior, no comenzará, mantendrá, procesará, participará como parte, ni el permiso para ser presentado por ninguna otra persona en su nombre, ninguna acción o procedimiento de cualquier tipo, judicial o administrativo, en cualquier tribunal o agencia contra cualquier Parte Liberada con respecto a cualquier acto, omisión, declaración, información, transacción o suceso que se relacione, directa o indirectamente, con su uso de los Sitios en en cualquier momento.

Usted reconoce y acepta que entiende que debe consultar con su médico personal, abogado o líder religioso, según corresponda, antes de confiar en cualquier información obtenida de los Sitios. Usted reconoce y acepta que no confía, y en ningún momento confiará, en ninguna de las Partes Liberadas para que le proporcione asesoramiento médico, legal o religioso de ningún tipo (incluido el asesoramiento relacionado con el uso que usted hace de la información) o para Usted de los riesgos médicos, riesgos legales y ramificaciones religiosas asociadas con el uso de la información. Usted reconoce y acepta que ninguna Parte liberada será responsable por cualquier información o consejo que se le proporcione en relación con el uso que usted haga de la información y que no demandará a ninguna Parte liberada en base a dicha información o consejo.

Usted reconoce y acepta que la renuncia, la liberación y el convenio de no demandar contenidos en este documento pretenden ser tan amplios e inclusivos como lo permiten las leyes del estado de California y acepta que si alguna parte se considera inválida, el resto de esta renuncia, liberación y convenio de no demanda continuarán en plena vigencia legal y afectarán.


The Sites from time to time may contain links to and from various third-party Sites on the Internet. You acknowledge that such third party Sites are completely independent of the Sites and that Donor Network West has no responsibility or liability, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods, or services available on or through any such site. If you have any questions or concerns about such third-party Sites, you should contact the site administrator or webmaster of the third-party site.


This Agreement and our Privacy Policy constitute the entire agreement between you and Donor Network West with respect to your use of the Sites. Donor Network West’s failure to exercise or enforce any right, provision, or remedy hereunder shall not constitute a waiver of such right, provision, or remedy. If any provision of this Agreement is found by a court of competent  jurisdiction to be invalid, the parties agree that the court should try to give effect to the parties’ intention as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect.


Este Acuerdo se ha realizado y se debe interpretar y hacer cumplir de conformidad con las leyes del Estado de California, sin tener en cuenta sus disposiciones relativas a conflictos de leyes. Cualquier acción para hacer cumplir este acuerdo deberá presentarse en los tribunales federales o estatales ubicados en el Estado de California, Condado de Alameda. Usted acepta que, independientemente de cualquier estatuto o ley en contrario, cualquier reclamo o causa de acción que surja de o esté relacionado con el uso del Sitio debe presentarse dentro de un (1) año después de que dicho reclamo o causa de acción haya surgido o sea para siempre prohibido.

Privacy Policy and Conditions of Use – Revised 7/29/2020.